At Fireflow Creative Collective LLC, we understand that when you use our application, you are entrusting us with your personal data. We value that trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.
When we mention our products in this Privacy Policy, we are referring to all services we provide directly to you, including our mobile applications, websites, software, and any associated communications, such as newsletters and emails. If you reside in California, please refer to our California Privacy Disclosures. If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, please see our EEA+ Privacy Statement.
We may update this Privacy Policy periodically, and any updates will be communicated to you as required by applicable laws.
Summary
While we encourage you to read this entire Privacy Policy, here are some key points:
- We do not, and will never, sell your personal data.
- We do not store any user data in a database or on our servers because we do not have a database. All data is stored locally on your device.
- You can erase all locally stored data at any time using the “Erase Data” feature within the app.
- All data is automatically deleted when you uninstall or delete the app from your device.
- We maintain a 30-day log of the text data transmitted to our servers for debugging, performance monitoring, and improving the accuracy of our AI features.
- We utilize a small number of trusted third-party services to deliver our app’s features.
- You have control over your data and can exercise your rights as per regional regulations, such as GDPR and CCPA.
How Does Fireflow Creative Collective LLC Make Money?
We offer our products primarily through a subscription model. We do not generate revenue by selling your personal data.
What Types of Personal Data Does Fireflow Creative Collective LLC Collect?
We collect the following types of personal data:
- Log Data and Device Information: We may collect information about your device type, operating system, and time zone settings, which helps us troubleshoot and optimize the app’s performance.
- User Content: The text you input using our keyboard may be processed to provide features like proofreading.
- Usage Data: Information about how you interact with our app may be collected to improve the user experience and app functionality. This data is also stored locally on your device.
- Erase Data Feature: The app allows you to erase all data stored locally on your device with a single action. This data is not stored on our servers and is permanently deleted from your device when you use this feature.
- Automatic Data Deletion: All data stored locally on your device is automatically deleted when you uninstall or delete the app from your device.
- 30-Day Log Retention: While we do not store your data indefinitely, we do maintain a log of the text data transmitted to our servers for up to 30 days. This log is kept to ensure the smooth functioning of our services, including debugging, performance monitoring, and improving the accuracy of our AI features. After 30 days, this data is automatically deleted from our servers.
- Other Information You Provide: You may choose to provide additional information, such as feedback or responses to surveys, within the app.
For What Purposes Does Fireflow Creative Collective LLC Use Personal Data?
We use your personal data for the following purposes:
- Providing Support: To assist you with any issues you may encounter while using our app.
- Troubleshooting and Debugging: To identify and resolve technical issues using log data and device information.
- Building and Improving Our Products: We use data to enhance the app’s functionality, making it more efficient and user-friendly. This may include analyzing usage data stored locally on your device.
- Complying with Legal Obligations: To ensure compliance with applicable laws and regulations.
How Does Fireflow Creative Collective LLC Secure and Store Personal Data?
We employ various security measures to protect your data, including encryption and secure data transmission protocols. However, since we do not store your data on our servers, all data remains on your device, and you have full control over it.
You can delete any data processed by our app using the “Erase Data” feature, which ensures that all information is permanently removed from your device. Additionally, all data is automatically deleted when you uninstall the app from your device.
We also maintain a 30-day log of the text data transmitted to our servers. This log is securely stored and used solely for the purposes of debugging, performance monitoring, and improving the accuracy of our AI features. After 30 days, this data is automatically deleted from our servers.
To Whom Does Fireflow Creative Collective LLC Disclose Personal Data?
We may disclose personal data to the following recipients:
- Trusted Service Providers: We work with a limited number of third-party providers to help deliver our app’s features. These providers are required to adhere to strict privacy and security standards.
- Government Agencies and Regulators: We may disclose data as necessary to comply with legal obligations, regulations, or to prevent fraudulent activities.
- With Your Consent: We may share your data with specific parties if you provide explicit consent.
Exercising Your Data Rights
We respect your privacy and provide you with the tools to manage your data:
- No Data Storage in Our Database: We do not store any user data in databases or on our servers. All data is processed and remains on your device.
- Erase Local Data: You can permanently delete all data stored on your device by using the “Erase Data” button within the app.
- Automatic Data Deletion: When you delete the app from your device, all data processed by the app is automatically and permanently deleted.
- 30-Day Log Retention: Any text data transmitted to our servers is stored for a maximum of 30 days for the purposes of debugging, performance monitoring, and improving the accuracy of our AI features, after which it is automatically deleted.
- Managing Your Data: Since we do not store your data, there is no need to request access, correction, or deletion through our app. You have full control over your data directly within the app.
- No Marketing Communications: We do not collect personal data for marketing purposes, so you will not receive unsolicited communications from us.
- Contact Us for Assistance: If you have any questions or concerns about your data privacy, please contact us using the information provided below. We are committed to responding to your inquiries in accordance with applicable privacy laws.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us by submitting a help request or by emailing us at [email protected].